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Self-Service Frequently Asked Questions

Self-Service Frequently Asked Questions 

I forgot my user name or password for Self-Service, can I reset my password?
Select “Forgot your user name or password” from the Self-Service login page. 

How do I register for classes using Self-Service?
We've put together a YouTube video that walks students through the process of registering for classes using Self-Service. 

How do I check my final grades in Self-Service?
Students may log in to Self-Service and view grades by selecting “Grades” from the home page. Final course grades are typically issued at the end of a semester.

I use Blackboard for my classes, are my user name and password for Blackboard the same as for Self-Service?
The user name for Self-Service and the College’s learning content management system, Blackboard, is the same. However, the passwords are separate and not synchronized.

I use Mozilla Firefox or Google Chrome for my web browser. Can I use Mozilla Firefox or Google Chrome to browse and navigate Self-Service?

Is Self-Service Mobile Friendly?
Yes, Self-Service is Mobile Friendly and can be accessed through a cellphone or tablet.

For help with Self-Service or Blackboard, contact the Office of Information Technology located in CTR 108, or email helpdesk@alpenacc.edu.