ACC SMS/MMS Privacy Statement
Our Commitment to Privacy:
Alpena Community College (ACC) respects your privacy and is committed to protecting any information we may collect related to SMS/MMS text messaging. This statement describes how ACC collects, uses, and protects mobile phone numbers for SMS/MMS text messaging and mass notification services.
ACC may collect mobile phone numbers through admissions applications, enrollment forms, employment records, event registrations, communication preference forms, and other college-related activities. Mobile phone numbers may be used to communicate important college information, including but not limited to:
- Emergency Notifications: Campus emergencies, safety alerts, severe weather, campus closures, and other urgent notifications.
- Academic Communications: Registration deadlines, schedule changes, academic reminders, and important student information.
- Admissions and Enrollment: Application updates and reminders, orientation information, and important deadlines.
- College Announcements: Campus events, institutional updates, operational changes, and other college-related information.
- Administrative Communications: Financial aid reminders, account notifications, and other official college business.
Opt-In to SMS Messages
Individuals may opt in to receive SMS messages by providing consent during the application process, providing consent within the Self-Service portal, or providing consent through other approved methods. Consent to receive SMS messages is voluntary and is not a condition of applying, enrolling, or participating in services. Message frequency may vary.
Opt-Out of SMS Messages
Recipients may opt out of SMS communications at any time by replying STOP to the message, by updating consent within the Self-Service portal, or by contacting ACC. For assistance, reply HELP to the message.
SMS Privacy Disclosure
Mobile phone numbers and SMS opt-in consent are collected solely for the purpose of delivering the text messages described at the time of opt-in. SMS opt-in data and consent will not be sold, rented, shared, transferred, or disclosed to any third parties or affiliates for marketing or promotional purposes.
ACC does not share text messaging originator opt-in data or consent with any third parties, except with trusted service providers that assist us in delivering SMS communications (such as messaging platform providers), and only for the purpose of facilitating message delivery and related support services.
Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Privacy Statement Changes:
ACC may change its SMS/MMS Privacy Statement from time to time, and at ACC’s sole discretion. ACC encourages visitors to frequently check this page for changes to its SMS/MMS Privacy Statement. The date that the Privacy Statement was last updated is listed at the bottom of this page.
How You Can Access or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by visiting ACC’s Self-Service portal, or contacting us via the phone numbers and/or email addresses below. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows an error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
How to Contact Us:
For questions regarding personal information collected on our public websites, please send us an email at walterrj@alpenacc.edu or call us at 989.358.7215.
Last updated: 10/15/2026