Self-Service Frequently Asked Questions
I forgot my user name or password for Self-Service, can I reset my password?
Select “Forgot your user name or password” from the Self-Service login page.
How do I register for classes using Self-Service?
We've put together a YouTube video that walks students through the process of registering for classes using Self-Service.
How do I check my final grades in Self-Service?
Students may log in to Self-Service and view grades by selecting “Grades” from the home page. Final course grades are typically issued at the end of a semester.
I use Blackboard for my classes, are my user name and password for Blackboard the same as for Self-Service?
The user name for Self-Service and the College’s learning content management system, Blackboard, is the same. However, the passwords are separate and not synchronized.
I use Mozilla Firefox or Google Chrome for my web browser. Can I use Mozilla Firefox or Google Chrome to browse and navigate Self-Service?
Yes.
Is Self-Service Mobile Friendly?
Yes, Self-Service is Mobile Friendly and can be accessed through a cellphone or tablet.
For help with Self-Service or Blackboard, contact the Office of Information Technology located in CTR 108, or email helpdesk@alpenacc.edu.